Privacy Policy

This Privacy Policy describes how Thrivehip ("we", "us", or "our") collects, uses, and protects personal information when you visit thrivehip.world or interact with our herbal tea recipe platform and related services.

1. Data Controller

The data controller responsible for your personal information is:

Thrivehip
SH65, Murchison 7077, New Zealand
Email: infocenter@thrivehip.world
Phone: +64 27 563 3143

2. Information We Collect

We may collect the following types of information:

• Contact details you provide through our contact form, including name, email address, and message content.
• Technical data such as IP address, browser type, device information, and pages visited, collected through cookies and similar technologies.
• Communication records when you correspond with us by email or phone.

3. How We Use Your Information

We use collected information for the following purposes:

• Responding to enquiries and contact form submissions.
• Processing product orders and providing order-related communication.
• Improving website functionality and user experience.
• Complying with applicable legal obligations in New Zealand.

4. Legal Basis for Processing

We process personal data based on your consent (such as when you submit the contact form and check the consent checkbox), our legitimate interest in operating and improving our website, and where necessary to fulfil contractual obligations related to product orders.

5. Data Sharing

We do not sell personal information to third parties. We may share data with service providers who assist in website hosting, email delivery, or analytics, provided they process data only on our instructions and maintain appropriate security measures.

6. Data Retention

Contact form submissions are retained for up to 24 months unless a longer period is required for legal or business purposes. Analytics data is retained in aggregated form and does not identify individual users.

7. Your Rights

Under applicable privacy law, you may have the right to access, correct, or delete your personal data, restrict processing, or withdraw consent. To exercise these rights, contact us at infocenter@thrivehip.world.

8. Security

We implement reasonable technical and organisational measures to protect personal data against unauthorised access, alteration, or disclosure. No method of transmission over the internet is entirely secure.

9. International Transfers

Our website may use service providers located outside New Zealand. Where data is transferred internationally, we ensure appropriate safeguards are in place.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.

11. Contact

For privacy-related questions, contact us at infocenter@thrivehip.world or write to SH65, Murchison 7077, New Zealand.